Meet Your Team

Melissa Volz-Smith

Phone: 317-844-5170 
Mobile: 317-550-8868
NMLS:  1465209


Melissa Volz-Smith

Carmel Banking Center Manager

Melissa began her banking career with one goal in mind - to offer exceptional customer service to each of her clients. With a relentless focus on customer satisfaction, she has cultivated an extensive and loyal client base during her many years in banking center management. Melissa has a strong focus on women-owned businesses, so much so that she has founded Citizens Women's Connection - offering local women in business a place to connect. Melissa manages the Carmel banking center and enjoys serving Hamilton County and the surrounding areas.

Melissa currently serves on the Board of Directors for The Indiana Parkinson Foundation, is Vice President of her BNI chapter- Northeast Network Connection and offers Financial Literacy classes to local organizations serving single moms. She also serves as the Design Chair for the Taste of Carmel, a fundraising event for the Carmel Education Foundation.

Outside the office, Melissa's favorite activity is spending time with her family and playing with any one of our ten grandchildren. She also enjoys traveling and loves being on the beach! Whether you're opening your first checking account or setting up accounts for your business, contact Melissa today!

Why choose Citizens State Bank?