Contact

Please Note:   We are currently experiencing intermittent degradation of audio and dropped calls in our contact center. If you have any issues contacting us by phone, we encourage you to contact us through our Contact form below, or you may email us at csbcustomercare@mycsbin.com

Updated 9/27/21 at 2:09pm

General Info

Customer Service: 888-529-5450

Lost or Stolen Debit Card: 888-297-3416

Lost or Stolen Credit Card: 800-423-7503

Telephone Banking: 877-521-0215


Hours:

Monday - Friday: 8:30am to 5:00pm

Saturday: 8:30am to 12:00pm


Email: csbcustomercare@mycsbin.com

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Please Note: You should not include personal or confidential information (i.e. account or social security number). For security purposes, if you're requesting account information, a Customer Care Associate will contact you during normal business hours for confirmation.